CORONAVIRUS/COVID-19: TOWNE RESPONSE AND PRECAUTIONS TAKEN TO HELP KEEP CUSTOMERS AND EMPLOYEES SAFE, AND TO ASSURE CUSTOMERS’ NEEDS ARE MET
Towne Mortgage Company is dedicated to protecting the safety, health and well-being of our customers and employees, and this commitment is our highest priority. Towne shares the great concern that the public, our employees, and you our customers have regarding the Coronavirus/COVID-19 pandemic, and we want to assure you that Towne is taking the necessary precautions to minimize risk to our employees’ and customers’ health, and to protect your financial interests to the greatest extent that we possibly can.
Towne has taken certain precautionary measures at our offices to make sure our employees and customers are safe and healthy when physically present at a Towne location. Towne has imposed restrictions on travel, internationally and domestically as well as limiting attendance at in-person events. We have provided antibacterial soap and hand sanitizer at various locations around Towne offices, and in the rest rooms. In an effort to stay ahead of the threat posed by the virus, we have our cleaning crew wipe all surfaces every evening, and encouraged the practice of social distancing when interacting with others.
We want to assure you that you are safe coming into our facilities in the event that you may have to visit us. However, to ensure the safety of our team and our customers, we are limiting branch access to those who must meet in person and schedule an appointment.
By taking these precautions, Towne is doing its best to assure that Towne representatives are available to meet your mortgage needs, and we expect that Towne’s business and your interest with respect to your relationship with Towne will be minimally impacted by the Coronavirus/COVID-19 pandemic.